Customer Support Channels
A 1–hour Response Guarantee
Delivering excellent quality support in a timely manner is our top priority, so we support each Linux website hosting packages plan with a 1–hour ticket response warranty. As you share a ticket or drop an email, our client help support staff will try their best to supply the most acceptable answer to your issue and to provide you with help in a timely fashion.
A Top–quality Support Service
Get in touch with us whenever needed. Our staff of employees will be online for you 24x7x365 to answer to all your doubts and to solve any matter that you may have. You will be able to post a customer assistance ticket from your Control Panel or send us a message at any time. Additionally, on business days, you are able to phone us or work with the online chatting alternative.
An Intuitive Help Section
Our company has built–in a complete education base into the Control Panel so that you could get hold of handy step–by–step information any time. Each area of the Control Panel features its own contextual guide area displaying a list of how–to content articles. We have also prepared video tutorials to offer you a greater visual representation of the way in which to complete any presented procedure.