When your website hosting service provider provides live chat support, you are able to talk with an agent in real-time and learn useful information or get an issue resolved promptly. The basic advantage of using chat as an alternative to calling to consult with a live person is that you'll need only a computer with access to the web, which means that you will not pay any fees in the event that you are in another state or country. Furthermore, it'll be a lot quicker to copy and paste details for instance domain names, usernames or error messages in other words details that are sometimes difficult to give to the other side on the telephone. The real-time chat is also a much quicker solution to contact the hosting supplier's support crew compared to using a ticketing system. Last, but not least, when some issue needs more time to be taken care of, you'll be able to do something else while you wait for assistance on the live chat, so you won't waste time - something that is not possible when you're on the telephone.

Live Chat Support in Website Hosting

We supply a live chat assistance service for all of the Linux website hosting packages that we offer and we are able to assist you with almost everything live. If you don't have an account with us yet, we will give you more information about the packages to help you to get the most suitable package. In case you are an existing client, we are able to help you with any general or billing matter as well as with multiple common technical problems, for instance an e-mail address installation in a desktop e-mail client. When you cannot phone us for whatever reason or you're in a country where we do not have a local phone number, the live chat is the best way to contact us. Needless to say, some troubles need more time to analyze and test, which means that you will have to open a ticket to our technicians, but nonetheless, we are able to save your time and help you with various troubles on the chat.