Integrated Ticketing System in Website Hosting
The ticketing system that we are using for our Linux website hosting packages is not separate from the web hosting account. It is an indivisible part of our all-encompassing Hepsia Control Panel and you will be able to access it at any time with only several mouse clicks, without signing out of your hosting account. The ticketing system comes with a quick-search box, which will help you find any ticket that you have sent in the past, if needed. You can also see knowledge base articles that belong to various problem categories, which you can choose, so you can discover how to tackle a particular problem even before you actually send a ticket. The response time is no more than sixty minutes, which implies that you can get swift assistance at any specific moment and if our customer support staff recommends that you should do something inside your account, you can do it instantly without having to leave the Hepsia Control Panel.