Despite the fact that the web hosting service provided by the different companies is roughly the same, every provider has a customized platform with its own modifications and different ways to perform certain things. That is the reason why, an elaborate knowledge base would be quite useful both for people with zero prior experience and for technically experienced users who will eventually find out how certain operations are done, but will waste valuable time meanwhile. The objective of such a knowledge base is to help make the hosting service quick and easy to use, sparing users lots of time and effort. The outcome is more gratified clients, as they can easily find the info they’re seeking, and substantially less work for the support staff, because usually the vast majority of the enquiries and issues that clients have got are already listed in the knowledge base. Provided that the articles themselves are adequately written and cover more things, you will be able to learn more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Website Hosting

All Linux website hosting packages that we’re offering include an extensive knowledge base where you can find everything you may ever need to know in regard to your hosting account. Regardless of whether you aim to create a brand new MySQL database, to forward a domain name using an .htaccess configuration file or to set up an e-mail account on your desktop PC or smartphone, you can just read our help articles and all the information that you need will be there. When you visit a given section of the Hepsia Control Panel, you will see articles that are associated with the functions that can be accessed through it. In case you prefer to check the entire article list and get informed about all the features that Hepsia is offering, or only to read general info about the web hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve made every effort to encompass any challenge that you may possibly experience, but if you do not find the info that you are looking for, you can always touch base with us, as our client support team is at your disposal 24-7-365.